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Who’s in the Driver’s Seat? Autonomous Vehicles, Public Trust & the Road to Regulation

5 min read
As autonomous vehicles (AVs) roll closer to everyday reality, regulators worldwide, including Singapore, are working to keep pace with innovation without compromising safety. At the same time, public perception wavers between excitement and scepticism. How will we navigate the road ahead?

Picture this: You hop into a sleek, driverless car on a humid evening, tap your destination into an app, and recline as the vehicle glides seamlessly through traffic. No steering wheel. No driver. Just you, the road, and AI.

While the vision is compelling, the reality is far more complex. Autonomous vehicles are no longer confined to sci-fi or Silicon Valley prototypes, they’re being tested and deployed around the world. Yet, as the technology matures, it brings with it a minefield of regulatory, ethical, and public trust challenges that nations must navigate. For a city-state like Singapore, known for its transport innovation and strict safety protocols, the balancing act is particularly nuanced.

The Five Levels of Autonomy: Understanding What’s Driving the Buzz

Before diving into regulations and trust, it’s crucial to understand what “autonomous” actually means. The Society of Automotive Engineers (SAE) defines AVs across five levels of autonomy:

  • Level 0–2: Assistive systems like cruise control or lane-keeping (most common today).
  • Level 3: Conditional automation where the car handles driving but requires human intervention if necessary.
  • Level 4: High automation with no driver needed in predefined scenarios.
  • Level 5: Full automation—anywhere, anytime, without human input.

Singapore has been actively experimenting with Level 4 AVs, particularly in controlled zones like one-north, the NTU campus, and Punggol Digital District.

Singapore’s Regulatory Landscape: Safety First, But Keep Moving

Singapore has adopted a cautious but forward-thinking approach. The Land Transport Authority (LTA) rolled out the Autonomous Vehicle Test Bed in 2014, and in 2017, passed the Road Traffic (Autonomous Motor Vehicles) Rules: a legal framework allowing trials on public roads.

A standout initiative is the Centre of Excellence for Testing & Research of AVs (CETRAN), established to ensure AVs meet rigorous standards before wider deployment. CETRAN replicates real-world conditions, from traffic lights to erratic pedestrians, and helps vet software responses in both normal and edge-case scenarios.

This “sandbox and scale” model ensures innovation isn’t stifled, while public safety remains paramount. By contrast, countries like the US have struggled with fragmented policies, leaving cities to craft their own rules.

The Public Trust Dilemma: Cool Tech vs. Unseen Risks

Despite promising test results, public trust in AVs remains lukewarm. In a 2023 survey by McKinsey, over 60% of global respondents expressed hesitation about riding in a driverless car. Reasons include fear of malfunction, loss of human control, and cybersecurity threats.

In Singapore, where public trust in government is high, citizens are generally more receptive to regulated innovation. But even here, incidents abroad have sparked caution. For instance, pedestrian fatalities involving AVs in the US have amplified safety concerns globally.

To bridge the trust gap, transparency is key. Tech firms must explain how their systems work, regulators must demonstrate robust oversight, and the public needs easy-to-understand education on AV benefits and risks.

In July 2025, Resorts World Sentosa became home to Southeast Asia’s first fully driverless public bus. Developed by Chinese firm WeRide, the Robobus now operates on a fixed 12‑minute loop connecting Equarius Hotel, Hotel Michael, Hotel Ora and The Galleria without any safety officer onboard, following a year of safe trials with a human operator on board. The vehicle, built with LiDAR and 360° vision cameras capable of detecting obstacles over 200 m away, has completed thousands of trips with a zero‑incident record. This leap reflects Singapore’s “sandbox then scale” approach in action and reinforces its cautious but confident pathway toward fully autonomous public transport.

Striking the Balance: Innovation vs. Accountability

The regulatory challenge isn’t just about enabling Avs, it’s about defining accountability. Who’s liable during an accident? The software developer? The car manufacturer? The owner?

Singapore is exploring legal frameworks that go beyond conventional traffic law. In 2022, the LTA launched consultations to identify gaps in insurance and legal liability in the era of shared and autonomous mobility.

In tandem, there’s a growing emphasis on data governance. With AVs collecting immense volumes of real-time data, ensuring privacy, cybersecurity, and ethical use of information becomes critical. The Personal Data Protection Commission (PDPC) is expected to play a bigger role as deployment expands.

Global Case Studies: Lessons for Singapore

Looking abroad, Singapore can glean insights from both success stories and cautionary tales:

  • San Francisco (USA): Cruise and Waymo launched robotaxi services, but frequent traffic disruptions and safety concerns led to tighter scrutiny and suspensions.
  • Beijing (China): Baidu and Pony.ai are operating commercial AVs in certain zones, supported by strong central governance and national AV strategy.
  • Helsinki (Finland): Emphasises user feedback, transparency, and gradual rollouts in real-world environments—building public trust incrementally.

These examples affirm Singapore’s methodical approach: start small, test rigorously, adapt laws early, and build public confidence step by step.

The Human Factor: Reframing the Conversation

Public trust isn’t built on engineering alone, it’s a communication challenge. Policymakers and industry leaders must engage the public in dialogue, not just compliance.

This could involve:

  • Hosting AV experience days for citizens.
  • Using social media campaigns to demystify how AVs work.
  • Working with schools and community groups to prepare the next generation of AV users.

A 2022 pilot in Punggol saw seniors riding autonomous shuttles as part of a transport trial. Feedback was overwhelmingly positive, proving that real-world experience can transform scepticism into confidence.

The Road Ahead is Shared

The future of autonomous vehicles is not solely in the hands of engineers and regulators, it’s a shared journey involving governments, innovators, and the public. Singapore is uniquely positioned to lead this transition with its tech-savvy population, robust regulatory culture, and willingness to trial emerging solutions in smart cities.

But trust must be earned. Every test ride, safety protocol, and transparent explanation counts. If we get the balance right—between innovation and caution, speed and safety, then perhaps the real question won’t be “Who’s driving?” but “Are we ready for the ride?”

Singapore’s journey with autonomous vehicles is a masterclass in balancing caution with ambition. By prioritising safety, building a flexible regulatory environment, and actively engaging the public, the city-state is laying the groundwork for a future where AVs are not just technologically feasible, but socially accepted and trusted.

As AV technology matures, Singapore’s adaptive governance and commitment to public trust will be critical in steering the nation—and perhaps the region—towards a new era of smart, sustainable mobility.