Dear AA,

I am writing to highlight the professionalism of the car tow staff, N.KAMALAN.

The roadside emergency staff came onsite to assist me with my broken-down vehicle.

Upon arrival, the staff was calm and took good effort to identify the issue, educating me along the way as he does his work.

The staff was also professional to make sure I removed all the important valuables before he enters the car. The staff demonstrates helpful explanations and was clear about the options I can take as he guides me along.

Overall, the staff represented himself well for the roadside assistance company due to taking pride in work.